Australia’s “irrelevant” Crimes against Humanity. What is the difference between the census ‘Denial of Service Attack’ and Centrelink’s operational ‘Denial of Service Attacks’ on its own clients in order to protect its mainframe ISIS computer system?

Australia’s “irrelevant” Crimes against Humanity took an unusual twist with the national census Denial of Service attack on Tuesday night. Below, split into 2 sections, is the headline item on page 1 of today’s copy of The Australian which carried the headline “Legal row with IBM looms as PM counts cost of census debacle”

[Note: The short link URL for this posting is http://wp.me/p1n8TZ-D3   ]

Census debacle

[Note: To fit the screen in a readable format, I have split this article into 2 sections.]

In my last posting I pointed out that it is a good idea to “Test everything and only keep what is good.” The first thing to test here is the claim that there was a Denial of Service attack.

  1. Remember, John Howard claimed that he had “irrefutable proof that Iraq had weapons of mass destruction.”

  2. John Howard also claimed to a “Sound economic manager” of the national economy, but in reality he was propping up the federal budget by unlawfully depriving welfare recipients of their constitutional right to a welfare benefit. [Breachgate]

  3. The moral off the above well-known facts is that  POLITICIANS LIE to hide the truth; consequently the Denial of Service attack claims by Prime Minister Turnbull should be taken with the same degree of caution as the “Iraq has weapons of mass destruction” claims, i.e. do not take them at face value.

  4. Was the alleged “Denial of Service Attack” in reality in a stress-test-census-driven failure of the Coalition’s technically idiotic “Last mile copper wire” broadband policy? Check out these so-called real-world “broadband” speeds:

  5. Speedtest 5Speedtest 222

Anyone familiar with the demands imposed upon Australia’s copper wire broadband network by the census would have known that a system collapse was highly likely with speeds like that. However, cop this speed test reading:4Kbits

David Kalisch, the chief of the Australian Bureau of Statistics, is paid $705,000 a year and so he probably lives in a suburb where 100Mbits/sec over optic fibre is the norm.

If so, this may have given him the false perception that all Australians had access to high speed broadband. If he had known about the real-world performance of Australia’s badly degraded broadband network, would he have allowed the census to be conducted on-line? The answer to that question is a matter for an inquiry to consider in some detail.

Note: BEFORE the 2013 federal election, Australia had the world’s 30th fastest average internet access speed. However, before last month’s federal election, after 3 more years of “Last-mile-copper-wire”, we have dropped to 60th place. “Last mile copper wire” may have been a great political slogan, but in the real world, the reality is an absolute fiasco, a matter of fact which leads me to my 2nd point in this posting:.

Point #2: Centrelink’s very real ‘Denial of Service Attacks”.

The following text comes from page 19 of the Hansard record of a COMMUNITY AFFAIRS LEGISLATION COMMITTEE held on 3rd June 2015. On my honour as a Christian, I swear that the following text about Centrelink’s Denial of service attacks on welfare recipients is the truth as is recorded in those minutes:

Ms Campbell: For answering a call?

 Senator CAMERON: Yes, the KPI ones.

 Ms Campbell: On average, the longest?

 Senator CAMERON: Yes. Is it welfare?

 Mr Tidswell: We obviously have a number of different lines. There will be wait times above the 16 minutes wait times.

[An understatement: some people have experienced a 2-hour wait and I have videoed a 50-minute wait!]

 Senator CAMERON: Why don’t you take that on notice? I am happy with what the minister has put to me.

 Senator Payne: Thank you.

Senator CAMERON: We will do that sample. I might come back outside estimates or later today and say, ‘Can you have a look at these specific ones?’ That is okay. You have got 12.9 million abandoned calls and 13.7 million blocked calls; that is, about 31.7 per cent of total calls are blocked. I have not been out there. Have you got a control room?

[Did you get that? 31.7% of customer calls blocked by Centrelink!]

 Mr Tidswell: Yes, Senator.

 Senator CAMERON: I should come and have a look at it. It has been described to me in layperson’s terms as a big pipe. The calls come in through this big pipe and sometimes the pipe gets overloaded, so you restrict the pipe. And what can’t get in goes to a ‘call engaged’ signal. Is that correct?

 Mr Tidswell: One of the things we have done over some years is attempt to restrict the amount of call blocking, which effectively means the customer will receive an engaged signal over some time. We have reduced that by about 66 per cent over the last few years deliberately so that people can get the choice to enter into that IVR and get information about the service they might need.

In that sense what happens is that at certain points—say, at the end of the day—we have to clear the queues out. It is no different, in a sense, from running a club or a bouncer letting people come in to that environment. You can only let a certain number of people in to that environment to protect the telephone infrastructure and to make sure that you handle the workload in a suitable fashion; otherwise we would be working every day of the week 24/7. So we try to restrict it very much to a demand situation where we do it, or to protect our infrastructure. The easiest way to fix wait times is to introduce more engaged signals. Previously, that is what we did. With respect to the level of blocking previously, there were far more blocked calls than we ever answered in any given year.

[My comment:]

It is important to keep in mind the fact that Centrelink prosecutes up to 14 people per day for not reporting their income, but this tidbit from Hansard reveals that Centrelink actively runs a Denial of Service program that blocks up to 31.7% of calls for the express purpose of preventing its computer system from going into melt-down.

Quite clearly, if the ISIS system used to service 7.3 million Australians on welfare is not up to speed and capable of servicing less than 1/3rd of of Australia’s population, what made David Kalisch think that the ABS system was up to the task of servicing the entire nation of 24 million people?

In 14.6 of the Home Insulation Program royal commission report, Commissioner Hanger had some very tough words for senior public servants who made some very bad assumptions without carefully checking the facts. In 14.6.10 and 14.6.11  of his report he said:

14.6.10 it is also said: Responsive advice is frank, honest, comprehensive, accurate and timely. The advice should be evidence-based, well argued and creative, anticipate issues and appreciate the underlying intent of government policy. Responsive advice is also forthright and direct and does not withhold or gloss over important known facts or ‘bad news’.

 14.6.11 It is a shame that those entrusted with the implementation of the HIP did not adhere to these principles.

When you think about it, these findings apply equally to both the census debacle and the fact that the Department of Human services have concealed for over 30-years the fact that the ISIS software system, i.e. the IBM 204 software package, was NEVER fit for the intended purpose and as a consequence, billions of dollars in overpayments that the DHS are not legally allowed to recover, are currently being recovered by fraudulent means.

That last point is not hype, as I shall demonstrate in my next posting.

Ronald Medlicott – A Christian lay advocate for justice in Australia.

 

 

 

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